Return & Refund Policy
Bhakty.Store — Devotion You Can Wear
At Bhakty Store, we are committed to delivering high-quality devotional apparel that aligns with your spiritual journey. While each piece is crafted with care, we understand that issues may occasionally arise. Here's our clear and customer-friendly Return & Refund Policy:
1. Eligibility for Returns & Refunds
You are eligible for a return or refund only if the following conditions are met:
✅ You received a damaged, defective, or incorrect item.
✅ The product is unused, unwashed, and returned in its original packaging.
✅ Your return request is raised within 7 days of delivery.
2. Non-Returnable & Non-Refundable Items
❌ Products that have been worn, washed, or altered in any way.
❌ Items bought under discounts, offers, or clearance sales.
❌ Custom-made or personalized products.
3. How to Request a Return or Refund
📩 To initiate a return or refund, please visit my order page and look for order and click create return on the specific order yu want to order (return window is open for 5 days after its delivered).
OR you can
email us at helpdesk@bhakty.store or bhakty.store@gmail.com with the following:
- Your Order Number
- A clear image of the damaged/incorrect product
- A short description of the issue
Once reviewed and approved, we will initiate the refund to your original payment method within 5–7 business days.
4. Order Cancellations
Orders cannot be cancelled once they are fulfilled or dispatched. If already shipped, you may request a return as per our above policy.
5. Exchanges
We do not offer exchanges at this time. For a different size, color, or design, please place a new order after returning the item (if eligible).
6. Late or Missing Refunds
Haven’t received your refund after 7 days? Please:
- Double-check your bank or payment method
- Contact your payment provider
- Then reach out to us if needed
Need Help?
📞 Call/WhatsApp us: +91 8882961894
📧 Email us: helpdesk@bhakty.store or bhakty.store@gmail.com
Thank you for supporting Bhakty.Store —
Be the reason someone remembers Krishna because of you. 🌼